What are the shipping rates?

Shipping rates depend on the region where you are. You can find the detail below.

When making your purchase you will also see the shipping rates available. If you do not find your region or have any query you can write to contacto@anaizcollection.com

If you choose a free retreat at the office of Anaizcollection.com in Las Condes, please note that your package will be in the office 5 business days, after which it will be sent back to the winery. The shipment to your address or new availability of retirement in office past this time has additional costs that you can consult writing to contacto@anaizcollection.com


Where is the retreat office?

The address of retreat is Address 1 - Eduardo Castillo Velasco # 5474 Ñuñoa Metro Los Orientales from Monday to Friday from 9:00 am to 6:00 pm. Your package will be available for withdrawal from the day following your payment at 2:30 PM. Address 2 - Presidente Riesco # 5165 Las Condes, Santiago from Monday to Friday from 9:00 am to 6:00 pm. It will remain in the office 5 working days, after which it will be sent back to the warehouse.

The shipment to your address or new availability of retirement in office past this time has additional costs that you can consult writing to contacto@anaizcollection.com.

Payments can only be made through the page, the office staff is not authorized to collect.

The withdrawal office is an external service, so it has no stock, showroom or ability to receive payments.


What are the shipping methods?

Your shipment will be made via Correos de Chile.

In the shipping address you must use the address or Office of the holder, we do NOT ship to offices of Chilexpress, Turbus.


The shipping rate will depend on the region where you are. At the time of making your purchase you will see the available rates.

At the moment of making the order you can choose to withdraw your order for free in our Office, it will be available from the business day following the confirmation of your payment at 2:30 pm

The address of retreat is Address 1 - Eduardo Castillo Velasco # 5474 Ñuñoa Metro Los Orientales from Monday to Friday from 9:00 am to 6:00 pm. Your package will be available for withdrawal from the day following your payment at 2:30 PM. Address 2 - Presidente Riesco # 5165 Las Condes, Santiago from Monday to Friday from 9:00 am to 6:00 pm. Your package will be in the office 5 business days, after which it will be sent back to the warehouse.

The shipping to your address or new availability of retirement in office past this time has additional costs that you can consult writing to contacto@anaizcollection.com

Payments can only be made through the page, the office staff is not authorized to collect.

The withdrawal office is an external service, so it has no stock, showroom or ability to receive payments.


How long will it take for my shipment to arrive?

The estimated time for your order to arrive is 2 to 3 business days after receipt of the payment notification. When your shipment is dispatched you will receive the tracking number by email so you can track it.

Shipments are made through an external company, so we can not offer an exact delivery time and there may be delays beyond our control.
Write to us at contacto@anaizcollection.com if you need help choosing the most suitable dispatch method for your needs.


What time will my order arrive?

Shipments are made through an external company, so we can not offer an exact delivery time and there may be delays beyond our control.

Write to us at contacto@anaizcollection.com if you need help choosing the most suitable dispatch method for your needs.


We make delivers to regions?

We ship to regions! If your region or city is not listed at the end of your order, send us an email to contacto@anaizcollection.com for details.

* If we do not find a method of sending by characteristics of your address (remote, plot, etc) we will contact you to coordinate dispatch to an alternative address.

* No shipments to Easter Island

* In the shipping address you must use the address or Office of the holder, we do NOT ship to offices of Chilexpress, Turbus.